UK-wide postal repairs
Let’s repair your device
Choose your device and fault. We’ll prepare your postal repair request and open WhatsApp with all the details.
- 1Device
- 2Brand
- 3Model
- 4Fault
- 5Details
Step 1 of 5
What device needs repairing?
Select one option to continue.
Step 2 of 5
Choose the brand
Choose your device brand.
Step 3 of 5
Enter the exact model
You can usually find this in Settings or on the device packaging.
Step 4 of 5
What is wrong with it?
Select every fault that applies.
Step 5 of 5
Tell us where to reply
We will review the request on WhatsApp before you post anything.
Do not send your device passcode, passwords or banking information. This is a postal service only—no walk-ins.
What happens next?
We review it
Send the completed request on WhatsApp with clear photos of visible damage.
You post it
After confirmation, package the device securely and use tracked, insured delivery.
We assess it
We inspect the device and confirm the repair price before starting work.
Repair and return
After approval and payment, the repaired device is tested and returned by tracked delivery.
Approved postal address: Fonavia, 142 Uxbridge Road, London, W12 8AA, United Kingdom. Contact us before posting. No customer visits or walk-ins.