Effective for screen replacements purchased from 15 October 2026.
12-month screen repair warranty
Fonavia provides a 12-month warranty from the date your screen replacement is completed. It covers defects in the replacement screen we fitted and faults caused by our fitting work.
What is covered?
If the fitted screen develops a covered fault during normal use within 12 months, contact us so we can inspect it. Where the fault is covered, we will repair or replace the affected screen at no additional charge.
What is excluded?
- New accidental or physical damage after repair, including cracks, impact damage or pressure damage.
- Liquid damage occurring after repair.
- Faults unrelated to the screen or fitting work, including pre-existing faults.
This screen warranty does not promise cover for damage caused by a later drop or spill. Exclusions apply to faults caused by the excluded event; they do not remove your statutory rights.
How to claim
Contact us with your receipt or other proof of purchase, device model and a description of the fault. We will arrange an assessment and explain the next steps. Contact us before posting a device.
Fonavia
142 Uxbridge Road
London W12 8AA
Open every day, 9am–9pm
Call 07951 807037 · WhatsApp us · Email us
This is Fonavia’s own warranty. It is additional to, and does not affect, your statutory rights. Warranty terms for repairs other than screen replacements will be confirmed separately before you approve the work.